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Refund & Cancellation Policy

Last updated: October 5, 2026

Privacy PolicyTerms of ServiceCookie PolicyRefund & Cancellation PolicyAcceptable Use PolicySecurity & Data HandlingSMS & Call Consent TermsDisclaimer

1. Free trial

New customers may start with a 14-day free trial. If you do not continue, you owe nothing for the trial period.

2. Cancelling

All plans are month-to-month with no long-term contract. You can cancel at any time by emailing kkgmedia1@gmail.com. Your Service continues until the end of the billing period you have already paid for, and you will not be billed again.

3. Refunds

  • Fees for a billing period that has already started are generally non-refundable, and we do not give pro-rated refunds for partial months.
  • If you were charged in error, charged after you cancelled in writing, or the Service was materially unavailable through our fault for a significant part of the month, contact us within 30 days of the charge and we will review it and, where appropriate, refund or credit the affected amount.
  • Third-party charges (such as your phone carrier) are not refundable by us.

4. Statutory rights

Nothing in this policy limits any rights you have under mandatory law where you live.

5. Contact

Email kkgmedia1@gmail.com with your business name and the email used on your account.

AURANEX

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