Legal

Acceptable Use Policy

Last updated: October 5, 2026

This policy applies to everyone using the Auranex Service. We may suspend or end accounts that break it.

1. You must not use Auranex to

• Break any law or regulation, including laws on telemarketing, robocalls, call recording, text messaging, privacy, consumer protection and discrimination.
• Make unsolicited or deceptive calls or texts, spam, or contact people on do-not-call lists without a lawful basis.
• Impersonate a real person, or pretend the AI is human when asked directly or when the law requires disclosure.
• Mislead callers about your prices, services, licences, qualifications or availability.
• Harass, threaten or defraud anyone, or collect payment card numbers, government ID numbers or passwords over the AI voice channel.
• Provide emergency, medical, legal or safety advice through the AI, or position it as a substitute for emergency services.
• Attempt to disrupt, probe, reverse engineer or overload the Service or its providers.
• Upload malware or content that infringes someone else's rights.

2. Your obligations as a customer

• Use a disclosure greeting where the law requires it (for example, telling callers they are speaking with an AI and that calls may be recorded).
• Obtain and record consent before sending marketing text messages (see SMS Terms) and honour STOP requests.
• Keep the information you give the AI accurate and current.

3. Reporting

Report misuse or concerns to kkgmedia1@gmail.com.