Last updated: June 21, 2026
1. Purpose
This policy describes how the NeverMiss AI Service may and may not be used. It applies to all customers and anyone using the Service on a customer's behalf.
2. Prohibited uses
You may not use NeverMiss AI to:
- Send unsolicited spam calls or texts, or use the Service for outbound robocalling campaigns not requested by call recipients
- Engage in or facilitate fraud, deceptive sales practices, or misrepresentation of your business or its services
- Collect, store, or process information unlawfully, including violating call recording consent laws in your jurisdiction
- Harass, threaten, or abuse callers or any third party
- Use the Service for any business engaged in illegal activity
- Attempt to reverse-engineer, disrupt, or gain unauthorized access to the underlying AI systems or infrastructure
- Impersonate a person or entity, or misrepresent the AI receptionist as a licensed medical professional providing medical advice
3. Medical and health-related content
NeverMiss AI is designed to handle scheduling, FAQs, and general business information — not to provide medical advice, diagnoses, or treatment recommendations. Customers are responsible for ensuring the AI's configured responses stay within appropriate scope for their business and applicable healthcare regulations.
4. Consequences of violations
Violating this policy may result in suspension or termination of your account, as outlined in our Terms of Service.
5. Reporting misuse
If you believe the Service is being misused, contact kkgmedia1@gmail.com.