AI Receptionist for HVAC Companies
Every no-heat and no-cooling call answered, sorted and booked.
The problem
HVAC calls arrive while your techs are on roofs, in attics and on other jobs. A caller with a broken AC in July calls the next company on the list if nobody picks up.
What Auranex does
- Answers every call, including nights, weekends and peak-season rushes
- Collects name, address, system type and the problem
- Flags no-heat / no-cooling emergencies and texts your on-call tech or owner
- Books estimates, repairs and seasonal tune-ups into your calendar
- Answers questions about service areas, hours, financing and maintenance plans
- Sends a text summary of every call
Example calls
Illustrative scenarios of how a call can be handled. Exact behaviour is set up with you.
“My furnace stopped working and it's freezing.”
Gets the address and details, marks it urgent, and alerts your on-call tech right away.
“Do you do duct cleaning in my area?”
Checks your service area and services, then offers a time for an estimate.
HVAC questions
Can it dispatch a technician?
It can notify your on-call person immediately by text or call and book the visit into your calendar. Dispatching in your field-service software depends on your tools; tell us what you use.
What about gas smells or carbon monoxide?
We configure the AI to tell callers to leave the building and call 911 or the gas utility, then alert your team. Emergency safety wording is agreed with you during setup.
Other industries:
See it answer a real call in 60 seconds
Book a free demo and we'll show you how Auranex would work for your business. No commitment, no tech setup on your end.
14-day free trial · No credit card required · Setup in about 48 hours